Show All Answers

1. What are the Finance Office hours and location?

The office is open from 8:00 to 5:00 Monday through Friday. We are located at Town Hall; the address is 134 N. Main Street, Fuquay-Varina, NC.

2. How do I set up utility service?

Complete the application which can be downloaded on our Forms & Applications Page or picked up from Town Hall. If you are purchasing the residence, we will need a copy of the closing statement in order to waive the $75 deposit. If you are renting, you will be required to pay the $75 deposit.

Utility Application

3. What are the water and sewer rates?

Current Rates

4. How can I pay my bill?

The Town provides four payment options.

1. Pay at our Utility Payment Drive-Thru at 135 N. Main Street.  At this facility, the town will accept water/sewer/garbage payments.  The Drive-Thru is open Monday-Friday from 8 am- 5 pm and will NOT accept walk-ins, however, there is a night drop box at the front of the building for after-hours payments.

2. Bank Draft Service automatically deducts the amount of your utility bill on the day before it is due each month from a checking or savings account. You can set up the draft by completing the Bank Draft Authorization Form and return it to Town Hall (134 N. Main Street, Fuquay-Varina, NC  27526) with a voided check.

3. Mail a check or money order to Town of Fuquay-Varina, 134 N. Main Street, Fuquay-Varina, NC 27526.

4. Pay online with a credit or debit card at www.Fuquay-Varina.org/eutilities. To pay by credit card at Town Hall, use the kiosk inside Town Hall located at the collection window. A small processing fee applies. 

eUtilities site.

5. Can I receive my utility bill online?

Yes. The eUtilities tool - www.Fuquay-Varina.org/eutilities - allows you to access your current water bill, account history, track water usage, sign up to receive online bills, and pay utility bills with credit/debit cards. You will need your last name and account number to access eUtilities. online eUtilities tool.

6. How do I check for water leaks?

Cut off all of the water in the house and look at the water meter to see if it is still turning. Also, check your toilet when you flush it to see if it continues to run.

7. Can you adjust my utility bill if I have a leak?

The sewer portion of the bill may be adjusted if the water did not go through the sewer system. Customers must bring a detailed bill from a licensed plumber to Town Hall to apply for a sewer adjustment. Toilet leaks do not receive any adjustment.