Why is the Town changing the way it reads the meters?

The enhancement of existing equipment will provide 720 reads during each billing cycle rather than 1 read every 30 days as is currently designed. This detailed usage will enable the Town to automate its meter reading process, provide improved customer service through data access, reduce leaks to promote resource conservation, and improve Utility operational efficiencies by capturing real-time meter reading data.

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1. Why is the Town converting its meters to new reading technology?
2. Why is the Town changing the way it reads the meters?
3. How does the new system work?
4. What is the technology that reads my meter and sends it to the Town? Is it safe?
5. Will my water bill increase?
6. Who is doing the work?
7. Will I be without water during the field work?
8. Who do I contact with questions about the field work to my meter?