Water Disinfection Process

Temporary Changes in Water Disinfection Method March 1-31, 2024

Special notice to all water customers: From March 1-31, 2024, the Town’s water suppliers including Harnett County, Johnston County, and the City of Raleigh temporarily change their water treatment process by suspending the use of ammonia. This disinfection process is a state-mandated practice to ensure safe drinking water.  

Using ammonia in the treatment process helps reduce the amount of Trihalomethanes, a disinfection by-product that is formed when water is disinfected with chlorine. The one-month return to chlorine-only disinfecting is not expected to cause any significant increase in Trihalomethanes.

Some users of water may be affected by the temporary change in the disinfection process. Water customers should be aware that residual trace amounts of ammonia and chlorine must be removed from the water prior to its use in fish aquariums, ponds, and kidney dialysis.

The Town of Fuquay-Varina will also conduct flushing of the distribution system to expedite this event. Customers should be aware that there may be a slight discoloration of their drinking water. 

If you have any questions or concerns, please contact the Town of Fuquay-Varina Public Utilities Department at 919-753-1013 or email pu@fuquay-varina.org.