Utility Payments

Payment Methods

The Town accepts cash, checks or money orders either in person or through the mail. An after-hours night drop box is located at the  customer service drive-thru window and is available 24/7/365. To pay by credit card in person, use the kiosk located inside at the collection window in Town Hall.  A small processing fee applies.

Online Payments

Make an online payment with a credit or debit card or view utility bills at the Town's direct pay portal, eUtilities.

Please note:  Some customers use online bill pay services (through banks or other services).  These service providers then pay the Town on your behalf.  Payments from such providers are not directly posted to your utility account.  In fact, it may take 7 to 10 days for the Town to receive your payment from these services. This situation can pose issues if your account is in jeopardy for cut-off. If you choose another site to pay on, please make sure that you know and trust that site’s security because you handing over sensitive information.

When paying online, we advise customers to use the town’s direct payment portal at www.fuquay-varina.org/eutilities.  

Automatic Withdrawal

Set up automatic withdrawal of utility payments.  Download, complete and return the Bank Draft Application Form to Customer Service Utility Billing and Collections.