Community Survey

The Town of Fuquay-Varina conducted a Town-wide, statistically valid community survey to measure satisfaction with major Town services and gather input about issues facing the community.

Purpose

The survey was conducted to assess resident satisfaction with Town services. The results of the survey will help Town management:

  • assess the performance of Town departments and services,
  • identify areas for improvement, 
  • inform budget development,
  • guide management priorities,
  • and ensure the best possible customer experience.

Additionally, the survey allows the Town to compare its performance with other communities and set a baseline for future surveys.

Results

View the key takeaways below, or download the PDF here

According to respondents, Fuquay-Varina is...

A great place to live

92% of respondents think it’s an excellent or good place to live, compared to the 50% natl average

92% of respondents think it’s an excellent or good place to live, compared to the 50% national average.

A great place to raise children

86% respondents think it’s an excellent/good place to raise children, compared to 62% natl avg

86% of respondents think it’s an excellent or good place to raise children, compared to the 62% national average.

A safe place to live

91% overall feeling of safety compared to 68% national average
86% satisfied with effectiveness of police department
92% satisfied with effectiveness of fire department

Overall feeling of safety

Effectiveness of Police Department

Effectiveness of Fire Department

Satisfaction with services

Fuquay-Varina rates at or above the national average in 43 of 48 areas assessed. Here are a few we are most proud of: 

Percentage of respondents who are satisfied or very satisfied with the service.

Percentage of respondents who are satisfied or very satisfied with the service.

Community Priorities

Services residents most want the Town to emphasize over the next 2 years:

Traffic
Planning and development
Streets and sidewalks

Methods

Randomly selected households within Fuquay-Varina’s town limits received a letter to participate beginning in mid-November. Citizens had the option to participate by mail or online. Survey questions covered various topics, including public safety, parks and recreation, transportation, and economic development.

455 residents completed the survey. The demographics of survey respondents reflect the actual population of the Town.