The Town of Fuquay-Varina is conducting a Town-wide, statistically valid community survey to measure satisfaction with major Town services and gather input about issues facing the community. The results will enable Town leaders to assess the performance across many Town departments and services and help inform budget development, guide management decisions and priorities, identify areas for improvement, and ensure the best possible customer experience. This is the first resident satisfaction survey since the early 2000s.
“We encourage everyone who receives an invitation to participate in the survey, which will be rolled out in mid-November,” said Fuquay-Varina Mayor Blake Massengill. “We want to ensure the services we provide meet the expectations of our citizens, so we need to hear your opinions.”
Randomly selected households within Fuquay-Varina’s town limits will receive a letter to participate beginning in mid-November. In addition, citizens will have the option to participate by mail or online. Survey questions cover various topics, including public safety, parks and recreation, transportation, and economic development. Survey results will be presented to the Town Board in early 2023 and available on the Town’s website.
Our partner in this project is ETC Institute. This national firm has worked closely with local governments for more than 30 years to gather statistically valid and representative input from residents on a wide variety of issues and topics.