Public Utilities FAQs

  1. What should I do in a case of a water or sewer emergency or line break?
  2. Why does my water look cloudy or milky?
  3. Why does my water have a reddish-brown color?
  4. Why does my water smell like rotten eggs or sewage?
  5. How do you get rid of the black film around the sink, shower, or toilet?
  6. What is the “pink" stain?
  7. What is the difference between "hard" and "soft" water?
  8. Does my backflow preventer need to be tested annually?
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