Hurricane and Severe Weather Information

For general questions, call 919-552-1400. For emergencies or issues that require emergency response, call 911.

Accident

To report an automobile accident in Fuquay-Varina, call 919-552-3191.

Bus Service

Schedules may change or be suspended. Please check directly with GoRaleigh for the express service schedule. 

Calling 911

We remind citizens to reserve calling 911 for true emergencies.

Drinking Water

The water treatment plants that produce drinking water for the Town of Fuquay-Varina customers have emergency power generators and can continue to produce water for drinking during power outages.

The water booster stations that send water to the Town of Fuquay-Varina from the water treatment plants also have emergency power generators and can deliver drinking water to the town during power outages.

Emergency Alerts

Get alerted about emergencies and other important community news by signing up for Wake County's Emergency Alert Program: Ready Wake.

Flooding

Please call 919-552-1400 to report flooding on the roads.

Do not drive through standing water on roads or in parking lots. Pay attention to barricades. Don't ignore them by driving past them. 

Flash floods are the number one weather-related killer in the United States - most flood fatalities happen because people try to drive through deadly waters rather than avoid them (source: Federal Emergency Management Agency, 2005). 

General Information Hotline

Call the information hotline for general questions: 919-552-1400. 

For emergencies or issues that require emergency response, call 911.

Important phone numbers

  • Life-threatening emergencies: 911
  • Wake County Emergency Management: 919-856-6480
  • Wake County Sheriff’s Office: 919-856-6900
  • Carolinas Poison Center: 800-222-1222
  • NCDOT Traveler Information Management Systems: 877-368-4968
  • American Red Cross: 919-231-1602
  • Wake County Human Services Public Health Division: 919-250-4516
  • Wake County Environmental Services: 919-856-7400
  • Wake County Public School System: 919-850-1600

Find more contact information.

Information

Getting real-time information is important. The Town will push out information about town services, traffic and safety issues, and changes to scheduled events and programs via Facebook, Next Door, and Twitter. Also, find information on our website. 

Power Outages and Down Power Lines

Report power outages directly to Duke Progress Energy:

Down Power Lines

If you see a power line that is down or a tree on a power line, assume it is live and stay away from it.

To report a down power line or tree on power line, call Duke Energy Progress at 800-419-6356.

Also, report to the Fuquay-Varina Police Department at 919-552-3191. Please do not call FVPD to report or to inquire about power outages UNLESS it is a fallen power line that involves a safety hazard.

Preparing for a Hurricane

  • Ensure you have food, water, and medications for each person in your home for seven days. 
  • Be ready for power, utility, and phone service outages. Keep your mobile phones charged. 
  • Refill your gas tank and stock your vehicle with emergency supplies and a change of clothes 
  • Clean private drainage areas of debris to help mitigate flooding.
  • Bring patio furniture and garbage cans inside; they could become dangerous in high winds 
  • Have enough cash on hand to last seven days 

Check out www.ready.gov/hurricanes or www.readywake.com to learn more about how to prepare for a hurricane.

Price Gouging

Price Gouging is taking advantage of a crisis and charging too much for services or products. The State of North Carolina Attorney General's Office has created a portal for reporting price gouging. Here’s the Price Gouging Complaint form or you may call 1-877-5-NO-SCAM.

Property Damage Reports for Insurance

If you have property damage, please call your insurance carrier directly. The police department does NOT complete incident reports for such damage due to non-criminal activity/act of nature/weather.

Begin preparations to secure property to prevent damage as much as possible before the weather event occurs.

Roads: Road Conditions, Trees on Road, etc.

The Town does NOT remove trees on private property. That is the responsibility of the property owner.

Stay Off the Roads

If the hurricane makes landfall and continues to the Fuquay-Varina area, it is critically important for residents to stay off the roadways. When residents venture out on the roads, they not only put themselves at risk, but they also put others in jeopardy. Then, if they are involved in an accident, police officers and first responders are at risk. Area residents can help themselves, their neighbors, law enforcement, and first responders by simply staying off the roads.

Road Conditions

Check with www.DriveNC.gov before you leave to get detailed traffic info about your commute. Do not call the FVPD, Highway Patrol, or 9-1-1 to find out about road conditions.

Tree Blocking Road

Call 919-552-1400 to report a tree that is blocking the road.

Traffic Signals/Lights Not Working

If traffic signals are not working, lights should be treated as a four-way stop. If power is restored and you observe the following:

  • Flashing red - Lights should be treated as a stop sign.
  • Flashing yellow - Drivers should proceed with caution only when traffic permits.

If we experience power outages throughout Town, officers will not be directing traffic at all intersections. Proceed slowly and safely according to these listed guidelines.