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The Town of Fuquay-Varina, NC
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 Finance Department[ Department Directory ]  
Frequently Asked Questions

QWhat are the Finance Office hours?
AThe office is open from 8:00 to 5:00 Monday through Friday.

QWhat are the water and sewer rates?
AWater – 0 to 1500 gallons is $9.28 per month. Water used over 1500 gallons is $4.34 per thousand gallons. Sewer - $11.50 fixed monthly charge and $4.15 per thousand gallons. Gallons for sewer based on 100% of total gallons of water used.

QWhere is your office located?
AThe Town Hall is located at the corner of Judd Parkway and Old Honeycutt Road. The physical address is 401 Old Honeycutt Road.

QHow do I check for water leaks?
ACut off all of the water in the house and look at the water meter to see if it is still turning. Also check your toilet when you flush it to see if it continues to run.

QCan you adjust my utility bill if I have a leak?
AThe sewer portion of the bill may be adjusted if the water did not go through the sewer system. Customers should bring a detailed bill from a licensed plumber to Town Hall to apply for a sewer adjustment. Toilet leaks do not receive any adjustment.

QHow do I set up utility service?
A

Customers complete an application, which can be downloaded from this site or picked up from Town Hall. If you are purchasing the residence, we will need a copy of the closing statement in order to waive the $75.00 deposit. If you are renting, you will be required to pay the $75.00 deposit.

Water, Sewer, and Sanitation Application


QHow can I pay my bill?
ABills may be mailed to Town Hall; placed in the drop box located outside the drive-thru window; or hand delivered to Town Hall. The town also has bank draft capablity. Please call if you are interested.

QDoes the Town accept check cards or credit cards?
A

Yes we do but only for Utility Bills at this time. The ability to use your credit card for other services is coming soon. Please go to http://www.fuquay-varina.org/eutilities to pay your utility bill online.


QWhen do I need a business license?
AYou need a business license if you own or operate a business in the City Limits of Fuquay Varina. Business license fees can be found in the download section of this website.

QHow can I set up my account to be bank drafted each month?
AYou must fill out an application which is available on the website or at Town Hall and provide a voided check.

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»2009 - 2010 Fee Schedule
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»Business and Construction Water Service
»Bank Draft Application
»Water, Sewer, and Sanitation Application
»Buisness License Application and Fees